He assured that the rooms and halls were cleaned thoroughly and asked if we were okay with this. He then stated all that was available was the lowest floor on the Augustus tower which was the pet friendly floor. My husband and I booked a premium room with a King bed, and I did the early check in online 24 hours before our stay.Īt the counter, the check in clerk stated that a King bed room was not available, instead he would get us a room with 2 queen beds.